Hospital Management Case Studies
Our acute care services provide the leadership and management that hospitals need in today’s changing health care environment. Read case studies about USACS partners to see real-life examples of the results that our integrated acute care solutions deliver.
Increasing Patient Volume and Satisfaction to the Highest Levels in the Entire Health System
Improve ED Metrics, Improve Patient Satisfaction
The Challenge US Acute Care Solutions began managing an emergency department with a volume of 43,000 patients at the end of 2014.
Rapid Patient Management Program Improves Volume and LWBS Rate
Improve ED Metrics, Improve Patient Satisfaction
The Challenge A large 300-bed safety net hospital in Los Angeles is the city's busiest trauma center.
Fostering Growth Across Varied Hospital Settings
Improve ED Metrics, Improve Patient Satisfaction
The Challenge Note: In February 2018, Carolinas HealthCare System became Atrium Health.
Attentive ED Increases Patient Satisfaction to 96th Percentile
Improve ED Metrics, Improve Patient Satisfaction
The Challenge A mid-size suburban community hospital wanted to improve overall physician Press Ganey scores.
- Guadalupe Regional Medical Center
- ED Volume: 29,000
Implementing the “Comfort Zone” Leads to 97th Percentile Patient Satisfaction
Improve ED Metrics, Improve Patient Satisfaction
The Challenge A dedicated pediatric facility in Texas was having problems addressing stress levels with their young patients.
- Dell Children's Medical Center of Central Texas
USACS Increases Patient Satisfaction from 10th Percentile to 99th in Four Months
Improve ED Metrics, Improve Patient Satisfaction
USACS increases patient satisfaction from 10th percentile to 99th, as measured by Press Ganey, in four months! The Challenge Prior to partnering with US Acute Care Solutions (USACS), the emergency department at a Chicago hospital was bogged down with unacceptably long wait times and dismal patient satisfaction.
ED Achieves Decrease to LOS, DC LOS, and Admit LOS
Improve ED Metrics, Improve Patient Satisfaction
The Challenge Exeter Hospital, along the seacoast in Southern New Hampshire, had a long-standing relationship with a small, private EM group.
- Exeter Hospital
- ED Volume: 23,000
Improved Wait Times Lead to Patient Satisfaction
Develop New Partnerships, Improve ED Metrics, Improve Patient Satisfaction
The Challenge The healthcare facilities comprising Mercy Health Cincinnati initially were staffed by a private group and employed physicians.
Innovation and Efficiency for a Pediatric ED
Improve ED Metrics, Improve Patient Satisfaction
The Challenge Valley Children's Hospital Emergency Department is housed in a tertiary care pediatric hospital which contains over 356 in-patient beds and serves 118,000 patients per year with a service area stretching from Sacramento to Bakersfield, California.
- Valley Children's Hospital
ED Grows Volume and Improve Press Ganey Score
Improve ED Metrics, Improve Patient Satisfaction
The Challenge A health system in New England initially partnered with USACS in 2007 to operate their main hospital ED, which at the time, was seeing 40,000 visits per year with Press-Ganey scores in the 15th percentile.
Increased ED Efficiency for a Newly Built Hospital
Demonstrate Physician Leadership, Develop New Partnerships, Improve ED Metrics, Improve Patient Satisfaction
The Challenge Springfield Regional Medical Center is a large community hospital serving a huge catchment area in western Ohio, approximately one hour from Columbus and 30 minutes from Dayton.
- Mercy Health - Springfield Regional Medical Center
- ED Volume: 44,000
Reducing ER Overcrowding Without Adding Beds
Improve ED Metrics
Problem: your emergency room is overcrowded.
Building Better Clinicians
Improve ED Metrics
As part of its commitment to deliver safe, efficient, and cost-effective healthcare to its patients, USACS has put in place an innovative process of quality review.
The Most Efficient Gatekeeper
Improve ED Metrics
Nowhere does quality equal time like in the emergency room.
- Adventist HealthCare Germantown Emergency Center
- ED Volume: 22,000
The Meritus Medical Center Turnaround
Develop New Partnerships, Improve ED Metrics
The Turnaround In October 2008 the Emergency Department at Meritus Medical Center, a 286-bed acute care facility located in Hagerstown, MD, was no longer meeting the hospital standards.
- Meritus Medical Center
- ED Volume: 62,000
Reducing the Flow of Blood... and Money
Improve ED Metrics
Healthcare spending represents around 18 percent of the U.
Observation Care That Works
Improve ED Metrics, Improve Hospital Capacity, Improve Patient Satisfaction
Dedicated and Efficient How to cut length of stay, lower readmissions and raise patient satisfaction with a Dedicated Observation Unit.
From Failure to Success
Develop New Partnerships, Improve ED Metrics
On New Years Eve, as the clock tolled midnight and 2012 began, US Acute Care Solutions officially assumed management of Bristol Hospital emergency department.
- Bristol Hospital
- ED Volume: 32,000