Observation Medicine Management
We are a national leader in implementing and managing observation care units for hospitals and health systems. Our observation units have a long track record of success, including dramatically reduced length-of-stay, eased staffing demands, and increased hospital capacity.
Improve Key Performance Metrics
In many our facilities where observation medicine services are managed as a seamless extension of emergency care, we have realized dramatic improvements in throughput, length of stay, and many other key performance metrics:
- 25 patients per bed per month
- <20-hour length of stay
- <15% conversion rate
- <5% readmission rate at 30 days
- Patient satisfaction scores >4.5 (1-5 scale)
Closed Unit Design With Specialized Staff
We are a national leader in the implementation and management of observation care units for hospitals and health systems.
Our observation medicine model includes a closed unit design with dedicated beds and specialized staff. This approach is proven to optimize inpatient and ED flow, increase hospital capacity, improve patient satisfaction, and ultimately maintain a higher level of patient care.
A Better Model of Care
Learn about the advantages of our efficient closed unit model compared to the old model of scattered bed design.
Fewer RAC Audit Penalties
Reduce billing errors and fines with fewer Recovery Audit Contractor penalties.
Reduced Readmissions
Improved patient care results in fewer hospital readmissions.
Less ED Overcrowding
Better staffing and space planning leads to less overcrowding in the ED.
Improved Patient Satisfaction
When care efficiency improves, so does patient satisfaction.
Reduced Diversion Hours
When your facility is less overloaded, you are better equipped to accept new patients.
Shorter Lengths of Stay
More efficient care means shorter lengths of stay.
National Clinical Governance
Our National Clinical Governance Board is responsible for monitoring clinical quality issues across our facilities, including:
- Establishment of evidence-based protocols
- Clinical data collections and analysis
- Assessment of clinical outcomes and patient experience
- Continual clinical and process improvement
Partner With Us
We partner with hospitals through a model focused on stability, alignment, and long-term performance. By caring for those who care for patients, hospitals gain reliable teams, clear communication, and consistency across care settings.