Jayne Kendall, MD, MBA, FACEP, CDE, CPE
Chief of Engagement and Talent Management
Jayne Kendall, MD, MBA, FACEP, CDE, CPE, is Chief of Engagement and Talent Management and Chair of the Inclusion and Engagement Committee. She recently served as President of USACS' East Region. Since joining USACS in 2006, Dr. Kendall has held many leadership roles with increasing responsibility, including director and chair of emergency services, quality director, associate medical director, medical director, and regional vice president.
Dr. Kendall earned a bachelor's degree from Indiana University-Bloomington and a medical degree from Indiana University. She completed her emergency medicine residency at Carolinas Medical Center, where she was chief resident. In May 2012, she completed the Executive Master of Business Administration program at Queens University of Charlotte. She earned her credentials from the Society of Diversity and is a Certified Diversity Executive. Dr. Kendall earned the Certified Physician Executive credentials through the American Association of Physician Leadership in 2019.
- Understanding the Roles and Contributions of APPs in Team-Based Care: To clarify the unique skills and expertise that APPs bring to the healthcare team, highlighting how effective collaboration can enhance patient outcomes, streamline workflows, and improve overall team dynamics
- Building Effective Communication and Collaboration Strategies: To equip physicians with practical tools and best practices for fostering a collaborative environment with APPs, including strategies for clear communication, shared decision making, and mutual respect, ultimately leading to a more integrated approach to patient care
- Enhancing Understanding of Sex and Gender Differences in Health: To educate participants on how biological sex and gender identity influence health outcomes, disease prevalence, and treatment responses, emphasizing the importance of integrating these factors into medical practice
- Understanding the Importance of Diversity in Leadership: To highlight how inclusive leadership fosters a diverse workplace, enhances team performance, and drives innovation by leveraging varied perspectives and experiences
- Developing Practical Skills for Inclusive Leadership: To equip participants with actionable strategies and tools to cultivate an inclusive environment, including effective communication, active listening, and empathy, enabling them to lead diverse teams more effectively
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