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How USACS Reacted to COVID-19

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Jun 7, 2022

US Acute Care Solutions experienced the same sudden and unprecedented declines in hospital & ED volumes related to COVID-19 that everyone else did.

How we reacted was different.

We prioritized state-of-the-art patient care

  • We provided clinical updates three times a week to educate our clinicians on the latest evidence-based management techniques during a time of ultra-rapid knowledge development.
  • We created our nationwide COVID Task Force to quickly disseminate best practices nationally.
  • We instituted frequent, clear, and concise communication to reduce information overload and to minimize misinformation.
  • We created a clinical management tool to facilitate appropriate disposition for COVID patients.
  • We created a first-in-the-industry ventilator allocation guideline, leveraging our ethics expertise.
  • We provided educational points for clinicians to educate non-medical community members in their personal social media networks.

We prioritized the safety and needs of our clinicians

  • We sourced our own national PPE backup supplies to mitigate local shortages.
  • We developed a state-of-the-art N95 sterilization technique and shared this with our hospital partners.
  • We created on-shift support for decontamination methods.
  • We created the first-in-the-industry quarantine fund to pay clinicians for lost time.
  • We maintained benefits (including our marquee 401k plan) for our clinicians and employees throughout.
  • We distributed wellness resources for our clinicians and their families.
  • We created a communication aid for clinicians to facilitate travel to their hospitals without delays.
  • We offered first-in-the-industry free antibody testing to all clinicians and employees.

We prioritized the needs of our hospital partners

  • We built surge ICU and hospital medicine processes and protocols, pre-ED triage tents, pop-up acute care settings, and even new hospital relationships.
  • We supported telemedicine initiatives for hospitals, resulting in new patients being brought into the hospital system for appropriate care.
  • We hosted webinars for hospital partners to coordinate an informed COVID response with best practices by leveraging our national footprint of 200+ acute care sites.
  • We developed a clinical management tool to assign hospital observation, transfer, and inpatient admission.
  • We created guidelines for a COVIDSafe Emergency Department, easing patient concerns about viral transmission and continuing to provide our trademark high-quality care for serious acute conditions.
US Acute Care Solutions is different because we are majority physician-owned and are physician-led. We have the clinical, operational, and financial resources to weather the worst of a storm. COVID is case in point. We stepped up to face this crisis as a leader in our industry and an exceptional partner for our hospitals. We were made for this.


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US Acute Care Solutions’ (USACS) Director of Government Affairs, L. Anthony Cirillo, MD, FACEP, was elected Chair of the Board for The American College of Emergency Physicians (ACEP) for 2022-2023. This news was released just days before the annual ACEP22 Conference that was hosted in San Francisco, CA. Dr. Cirillo was elected to ACEP’s National Board of Directors in 2018, serving his initial three-year term, and was then re-elected to the Board in 2021. During his more than 30 years as an ACEP member, he has served on numerous committees, acting at times as chair, liaison, or as a representative of the committee during conferences and meetings. Dr. Cirillo began with a USACS legacy group in 2004 and has been with USACS ever since, serving in various clinical, quality, and leadership roles during his tenure. The focus of his work has been, and continues to be, bridging the gap between healthcare and health policy. As an advocate in all arenas, most specifically the legislative, regulatory, and judicial arenas, Dr. Cirillo is continually striving to achieve improvements in both the healthcare system and for the protection of the provider-patient relationship. He also works to educate clinicians on the importance of being advocates for improving the delivery of healthcare for fellow clinicians and patients. His efforts have helped USACS remain a leader in the industry and distinguishes our commitment to our mission in a unique, proactive fashion. Dr. Cirillo earned his medical degree from the University of Vermont College of Medicine and completed his emergency medicine residency at the University of Massachusetts Medical Center where he was chief resident. Dr. Cirillo is a native of Brooklyn, NY and resides in Saunderstown, RI with his wife, Libby, and their dogs, Josh and Jenny.

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USACS physicians work with Baptist Health System to set up telehealth in emergency departments

Throughout the country, USACS physicians continue working hard to adapt to and thrive despite the COVID-19 pandemic - as well as be the best partners possible to their hospitals and hospital systems. System Director John Tully MD for Baptist Health System (Tenet) in San Antonio worked with USACS leadership, including VP of USACS South Jennifer Bradstreet and National Director of Clinical Innovations Jesse Pines to set up a telehealth ED service for the system. Interested in learning how USACS can help your hospital or health system? Email us at:[email protected]

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