Observation Medicine Management


Observation Medicine Management at USACSUS Acute Care Solutions (USACS) is a national leader in the implementation and management of observation care units for hospitals and health systems. Our observation units have a long track record of success, including dramatic reductions in length-of-stay, easing staffing demands and enabling increased hospital capacity.

The USACS observation medicine model includes a closed unit design with dedicated beds and specialized staff. This approach is proven to optimize inpatient and ED flow, increase hospital capacity, improve patient satisfaction and ultimately maintain a higher level of patient care.

When physicians maintain control of their own practice, they are aligned to deliver the very best care. #OwnershipMatters

What You Can Expect:

  • Fewer RAC audit penalties
  • Reduced readmissions
  • Less over-crowding in the ED
  • Improved patient satisfaction
  • Reduced diversion hours
  • Shorter length of stay

Closed Model vs. Scattered BedIntegrated Acute Care

When health systems rely on USACS to staff multiple departments, patient outcomes improve and our partners see greater results. Whatever pain points your health system is experiencing, we have the people and processes to bring your care into alignment. 

  • Reduce readmissions
  • Increase hospital capacity
  • Create efficiencies
  • Lower the cost of care
  • Improve health outcomes

The Stats:

In many USACS facilities where observation medicine services are managed as a seamless extension of emergency care, we have realized dramatic improvements in throughput, length of stay and many other key performance metrics: 

  • 25 patients per bed per month
  • <20 hour length of stay
  • <15% conversion rate
  • <5% readmission rate at 30 days
  • Patient satisfaction scores >4.5 (1-5 scale)

Contact USACS to learn more about our Observation Medicine Management and discuss potential partnership opportunities.

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